"Problems always happen with computers, programs, servers, routers, etc. When you buy one new piece, something doesn't work as expected. Brian solves our problems quickly and at a fair cost."
Tony Nunnelley - President
Magnagraphics Inc.
"Brian has solved both software and hardware problems many times. Most recently, after a lightening strike, I spent a couple of days trying to assess the damage. Because of all the connections within my small network, it was impossible for me to evaluate. Within an hour, Brian diagnosed what components had actually been damaged. He came prepared with a new ethernet hub, installed it, got the network up and running and even completed documentation for my insurance company. When it comes to troubleshooting my Mac system, the best use of my time is a phone call to Brian."
Reggie Kuhns
"No matter what problem we are encountering, you either respond in person or by phone and the problems are remedied quickly and seamlessly. I think one of your greatest attributes is that you don't mind training our company personnel to solve simple or routine computer problems on their own. Other consultants we have had would never have revealed the 'secrets of their trade', for fear of losing business. You seem more concerned about our company becoming more self-sufficient and looking toward more long-term, faster running, system-wide improvements, which have kept us up and running faster and smoother. When we do have need of more in-depth computer assistance, you are only a call away and have always responded incredibly fast. We have never had our systems down over 15 minutes since you came on board."
Kathy Fortney
"I would recommend Brian Rowe as a superior support consultant for Macintosh products. He is always responsive and either has the correct technical answer or knows where to get it."
Michael Ramundo - CEO
MCR Marketing, Inc.
"I am writing to thank you for your good work and sound advice. We did not take you up on your kind offer to go with us to the Apple Store because, based on your comments to June, I checked out the Macs at the UC store. The one you suggested--the iMacG5--turned out to be just what we wanted. We went up to the Kenwood Apple Store and got one on Thursday. Your suggestion thus proved most helpful."
"We appreciate both how quickly you got to the "sick" machine and how you spent a good deal of time over and above what was required to help us once the "sick' machine turned out to be not just sick but dead."
"If we have Mac problems in the future, we will contact you. And we will recommend you to anyone with a problem Mac."
John and June Alexander
"Brian- I am extremely happy to say that so far, Kalli has had no problem with her computer!!!! She was scared to start it up so after two days, I plugged it in and it has been running ever since. She has been able to access all her things so I think you found the problem."
"Please let us make a testimonial for your web site, you have obviously beat the Apple store's so called "genius"."
Cathie Streator
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